Horow Toilet Review – Is It a Good Toilet Brand?

When searching for a suitable toilet for your home, you may have frequently come across the brand Horow on various platforms. Whether through Google search or popular marketplaces like Amazon and Home Depot, Horow maintains a strong presence. But that leads us to a crucial question: is Horow truly a trustworthy toilet brand? Are its products as impressive as advertised? Let’s follow Giving Tree Home’s deep dive to find out.

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Horow's classic product

About the Horow

Horow is a modern bathroom brand originating from China. Since its establishment in 2013, it has focused on offering high-quality, cost-effective bathroom products to households around the world.

Its product lineup includes toilets, bathtubs, bathroom mirrors, sinks, vanities, and more. Among them, the Horow toilet series has gained widespread attention for its avant-garde design, comprehensive functionality, and affordable pricing.

Thanks to consistent product quality and an aggressive global expansion strategy, Horow has successfully entered international markets like North America and Europe. Its products are sold in the U.S., Canada, Germany, and beyond—and have received positive feedback on major platforms like Amazon, Wayfair, and Home Depot.

Comprehensive Look at Horow’s Toilet Collection

  • T38

    Smart Toilets

    Smart toilets are Horow’s flagship products, with more than 20 models designed for high value at reasonable prices. Take the best-selling model T38, for example—it combines features like auto open/close lid, deodorizer, heated seat, and night light, all for just $999. Compared to TOTO or Kohler models that often cost $5,000, it offers excellent value for money.

    Although the number of reviews isn’t massive, the T38 still earns a 4.5-star rating on both Amazon and Home Depot. Users generally praise its practicality and ease of use, calling it a great mid-range option.

  • T0338W

    Traditional Toilets (One-Piece & Two-Piece)

    Horow also offers several traditional toilets, including both one-piece and two-piece models. The most popular is the T0338W. It has accumulated over a thousand reviews on Amazon and Home Depot, maintaining a rating above 4.5 stars.

    Customer feedback highlights its sleek and simple appearance, easy installation, and ergonomic features—such as ADA-compliant seat height, elongated bowl, and skirted design—that enhance comfort for daily use.

  • G10

    Wall-Hung Toilets

    Wall-hung toilets are gaining popularity for their space-saving and modern appeal. However, due to their structural complexity and installation demands, they remain a niche product. Horow’s G10 model stands out in this category.

    The G10 features a tankless integrated design with a futuristic appearance and full automation. Priced at $1,799.99, it is more expensive than other Horow products, but considering the limited competition in the wall-mounted segment, it holds notable appeal.

In general, consumers have a favorable impression of Horow toilets. Most praise the brand for offering stylish and well-built toilets. While Horow may not yet match global giants like TOTO or Kohler in brand prestige or long-term reputation, its affordability makes it a compelling alternative for budget-conscious buyers.

Horow vs. Giving Tree Home

As two brands known for their value-oriented bathroom products, it’s no surprise that discussions comparing Horow and Giving Tree Home toilets often surface on Reddit. Here, Giving Tree Home offers a side-by-side comparison to help you make a more informed decision.

In terms of business model, Horow is a vertically integrated enterprise that combines research, manufacturing, and sales. This setup gives them tighter control over quality and costs. Giving Tree Home, on the other hand, outsources production to partner factories, allowing us to focus more on customer service, design innovation, and product diversity.

For smart toilets, both brands offer a range of products across multiple price points. Horow’s smart toilets range from $400 to $1300 and are known for their affordability. However, many lower-priced models are only “semi-automatic.” For example, the Horow T15A, priced at just $399.99, offers only basic wash and auto-flush features. The higher-end T38, at $999, includes a full feature set—auto lid, deodorizer, heated seat, and night light.

In contrast, Giving Tree Home’s smart toilets range from $700 to $1300, and every unit comes with a complete feature package. Take our best-seller, the G3-T22MB—it has a bold square design with a sleek black finish and has earned widespread acclaim. Meanwhile, the egg-shaped G3-168 stands out visually with its modern, sculptural form. While design is subjective, Giving Tree Home’s aesthetics align more closely with current design trends.

Horow vs. Giving Tree Home Toilet

In traditional toilets, the user experience is quite similar between both brands. However, Horow has the edge in pricing, with most models falling between $250 and $400. Giving Tree Home offers a wider range, from $250 to $700, with some higher-end models sold through distributors to meet specific consumer demands. Our self-branded model, the G6-0036W, competes strongly on value, giving customers flexibility based on their budget.

Currently, Giving Tree Home does not offer wall-hung toilets, while Horow provides two such models. Though we haven't found many user reviews for Horow's wall-mounted toilets yet, due to the demanding installation requirements and safety considerations involved in these products, we recommend opting for a reputable brand like Horow over lesser-known alternatives.

When it comes to after-sales service, Giving Tree Home offers a 3-year warranty covering all non-human damages and guarantees a full replacement if repair is unsuccessful—truly a worry-free experience. Horow offers a 1-year warranty. While shorter, customer reviews suggest that its products are reliable, with few complaints about malfunctions.

Smart Toilets

Traditional Toilets

Alternatives to Horow Toilets

In addition to Horow and Giving Tree Home, there are several other reputable toilet brands on the market. If neither of our offerings meet your needs, the following brands provide reliable alternatives:

T-0001

1. Woodbridge

Like Horow and Giving Tree Home, Woodbridge is a mid-range bathroom brand. Their toilet designs tend to be more distinctive and creative, avoiding bland or rigid aesthetics.

A recommended model is the T-0001, a one-piece traditional toilet priced around $400. Though not cheap, it has received consistently high ratings—especially for its strong flushing performance.

SM-WT450

2. Swiss Madison

If visual appeal and space integration are your priorities, Swiss Madison offers a range of artistic and modern designs, particularly well-known for their wall-hung models.

The SM-WT450 is highly recommended and priced at just $175. Its rounded and elegant design makes it a beautiful addition to any modern bathroom. However, some users have noted that it sometimes requires multiple flushes to fully clear waste.

Washlet G450

3. TOTO

If you're looking for brand legacy, cutting-edge tech, and robust after-sales support—and you have a higher budget—TOTO is the classic choice. Their smart toilets are industry leaders in comfort and reliability.

The Washlet G450 is a standout model. It uses as little as 1.0 or 0.8 gallons per flush and features CEFIONTECT® glaze, which helps prevent dirt from sticking to the ceramic surface—keeping the toilet cleaner for longer.

The only downside? The price tag. At over $3,000, it’s not within everyone’s reach.

Ending

For homeowners seeking stylish, functional, and budget-friendly toilets, Horow offers a solid value proposition. From smart models packed with automated features to traditional designs with reliable performance, Horow strikes a balance between affordability and innovation. While it may not yet carry the same prestige as legacy brands like TOTO, its products consistently earn high praise for both quality and design.

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